Identify your scanner.
Choose a Canon production or check scanner and confirm the model printed on its label.
Canon business scanner service
Business scanners.
A clear path to service.
Focused service for Canon production document scanners and check scanners. Tell us your model and we’ll help you find the next step.
Production document scanners and check scanners only.
Cameras, printers and other devices go to Canon Support.
BUILT FOR BUSINESS WORKFLOWSimageFORMULA
ALSO IN SCOPECheck scanners
Production document scannersCanon DR-G & DR-X series
A NOTE BEFORE YOU START
We service Canon production document scanners and check scanners. For cameras, inkjet or laser printers, all-in-ones and other products, please use Canon’s service & repair resources ↗
Service starts with your scanner
Less back and forth.
A better first step.
Tell us what you have and what is happening. We’ll review your request before arranging service.
Describe the problem.
Share your business details, location and a short description of the issue. No document scans or passwords needed.
Confirm the next step.
Our team reviews the model and request. Please wait for instructions before shipping or bringing equipment.
Two scanner families. One clear focus.
The scanners we work with.
Choose your equipment family first. Your exact model helps us confirm the right next step.
01 / PRODUCTION
Production document scanners.
Canon imageFORMULA scanners for high-volume document capture and batch scanning workflows.
Explore production scanners02 / CHECK TRANSPORT
Check scanners.
Canon imageFORMULA check transports for check capture and business deposit workflows.
Explore check scannersA little help goes a long way
Start with the right resource.
Keep the self-help library handy for model-specific guidance. For software, manuals and repairs outside our service scope, go straight to Canon.
Always follow the instructions for your exact model. A self-help video does not confirm service eligibility.